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FAQ

Frequently asked questions about our company, products, samples, payment and delivery.

We are a professional fastener manufacturer with our own factory in Kunshan, Jiangsu.

Over 20 years of fastener industry experience.

Our factory has passed ISO 9001 and IATF 16949 quality system certifications, with registered trademarks and over 20 patents.

More than 120 people.

Kunshan, Jiangsu Province, China. Our headquarters is in Kunshan and we also have a branch in Shanghai.

Shanghai airports are about an hour and a half drive away.

Sure. We can produce products according to customers' drawings or samples, including non-standard components.

Sure, we support design and customization.

Sure, OEM is acceptable.

We provide free samples.

Normally within one day; larger quantities may take longer.

It depends on different models — please contact our sales team for specific details.

Standard parts within one week; non-standard parts within one month.

Normally within one month.

Pay a deposit first, then pay the balance after production is completed, before shipping.

Yes. Our factory is ISO 9001 and IATF 16949 certified, and we operate a laboratory with professional testing equipment.

Our headquarters is in Kunshan, Jiangsu, and we currently have a branch in Shanghai.

Sure. We regularly attend international fastener exhibitions such as the Frankfurt Fastener Expo and the Shanghai International Fastener Expo.

You need to meet certain performance requirements — cooperation can be discussed in detail.

Currently not available; cooperation can be discussed.

We are on vacation for approximately half a month, and we handle business as soon as we return to work.

We work in alloy steel, medium carbon steel and stainless steel in property classes 8.8, 10.9 and 12.9. Available finishes include black oxide, galvanizing (electro or hot-dip), nickel plating and Dacromet coating — and we can match custom specifications.

Standard parts are packed in cartons on pallets, fixed with wrapping film and reinforced. Larger or delicate orders are shipped in export wooden crates. We organize container loading and arrange sea, air or express delivery.

Yes. On request we provide mill certificates, material test reports and batch inspection reports, together with our ISO 9001:2015 and IATF 16949 certificates.

We quote FOB, CIF or DDP depending on your destination. We ship worldwide by sea, air or international express, and we handle export documentation.

Yes, we export worldwide. Today about 95% of our output goes to the domestic Chinese market, and our export share across Asia, Europe and the Americas is growing steadily.